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How do I cancel a bill payment?
How to cancel a bill payment
If you've made an incorrect payment, please call EasyLine telephone banking. If the error was made on the same day you call, we should be able to return the funds to your account.
If the payment was made prior to the day you call, an EasyLine telephone banking agent will initiate an investigation on your behalf to help you try to recover the funds. You can also visit your local branch for assistance.
Please note that the answers to the questions are for information purposes only for the products discussed. Individual circumstances may vary. In case of discrepancy, the documentation prevails.