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Why can't I access my funds?
Hold on deposited funds
When you deposit a cheque into your account, the cheque is sent to the cheque writer's bank to release the money. A hold on funds may be placed on your deposit to allow time for the cheque to pass through the payment system and transfer funds into your account.
Please note that the answers to the questions are for information purposes only for the products discussed. Individual circumstances may vary. In case of discrepancy, the documentation prevails.