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What should I do if my TD Credit Card is lost or stolen?
If you have temporarily misplaced your credit card and want to lock it to avoid fraudulent purchases, you can lock it instantly, and then unlock it once you find your card. To lock your card, simply login to the TD app, select your credit card, and select Manage. While your card is locked you can't make any new purchases or pay using your digital wallet. ATM transactions with a Canadian dollar TD Credit Card and pre-authorized payments will still go through, credit card payments will still be accepted, and you can make transfers.
If your card is permanently lost or stolen, please call TD Credit Cards at 1-800-983-8472 (collect at 416-307-7722) at your earliest convenience. This TD Credit Cards department is open 24 hours a day, seven days a week.
Should there be fraudulent transactions on the account, you will not be held responsible for the charges.
Please note that the answers to the questions are for information purposes only for the products discussed. Individual circumstances may vary. In case of discrepancy, the documentation prevails.