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What should I do if my TD Credit Card is lost or stolen?
You must contact TD Credit Cards as soon as you discover that your Card is lost or stolen. You are not responsible for Unauthorized Transactions after you promptly inform us about a lost or stolen Card. Your TD Credit Card will be cancelled, and a new Card will be mailed to you.
If you have temporarily misplaced your Credit Card, you can lock your Card using the TD app. After you log in, simply select the Credit Card you would like to lock and then select the Manage option in the top menu.
When your Credit Card is locked, you are not able to make any new purchases or pay using your digital wallet. Preauthorized payments, ATM transactions, transfers and bill payments will still go through. Credit Card payments will still be accepted, and you can continue to make transfers on EasyWeb, EasyLine, and the TD app.
If you find your Credit Card, you can unlock your Card using the TD app.
Please note that the answers to the questions are for information purposes only for the products discussed. Individual circumstances may vary. In case of discrepancy, the documentation prevails.