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Why is there a charge of $17.50 for partial details?

If only partial details are provided for a stop payment request on a cheque, a $17.50 fee is applied as a result of the additional verification required to ensure that the payment is stopped.

The Stop Payment fee will be automatically charged to the account on which the stop request was made. In the case of a Line of Credit account, the fee will be subject to all applicable interest charges.

Note: We are not responsible if your request cannot be processed because the payment has been made or you provided incomplete or incorrect information.

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