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Why did I encounter a problem completing my foreign exchange transfer?
Problem completing a foreign exchange transfer
If you did not receive a confirmation number, your foreign exchange transfer was not processed successfully. This could happen for a number of reasons, such as your account is closed or you have insufficient funds in your account. You will be presented with a message explaining the reason for the failure. You can also review this information in your session history.
Please note that the answers to the questions are for information purposes only for the products discussed. Individual circumstances may vary. In case of discrepancy, the documentation prevails.