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How do I cancel a pending Interac e-Transfer either send money or request money?
For pending transfers, go to your Interac e-Transfer history on EasyWeb or the TD app and navigate to the Money Sent or Money Requested section. From there, select the transaction you would like to cancel, and then follow the steps.
Please note: When multiple Access Cards have been issued for the same business account and registered for Interac e-Transfer, each cardholder will only be able to edit or cancel transfers that he or she sent. All transfers sent and accepted will continue to appear in the Account Activity.
If a cancellation is completed within 45 minutes of the initial Send Money transaction, it is free to cancel. After 45 minutes, a $5 fee applies.
Note that for the following accounts, cancellations are free:
- High Interest TFSA Savings Account
- TD Wealth Private Banking Account
- TD Unlimited Business Plan
- Line of Credit
Please note that the answers to the questions are for information purposes only for the products discussed. Individual circumstances may vary. In case of discrepancy, the documentation prevails.