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Have a question about Payments?

Here are the questions we receive most frequently about Payments.

1. What should I do if the payee has not received my bill payment?
2. How do I cancel a pending payment?
3. How do I view historical payment information?
4. How do I view pending payment information?
5. How do I set up a pre-authorized payment?

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Other Useful Questions

• How do I voice a concern or suggestion?
• How do I make an additional payment to my mortgage?
• How do I make a payment to my TD credit card?
• Why do I have to answer this TD IdentificationPlus question?
• What if I don't recognize the displayed TD IdentificationPlus security questions?
• How does IdentificationPlus work?
• What do I do I if I don't recognize a transaction on my statement?
• Have a question about Transfers?
• Can I request a Stop Payment or cancel on a Visa Direct I have sent?
• Is there a cost to use the TD Card Management Tool?

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Top 10 FAQs

• Log in
• Can I see my transactions online?
• How do I send a wire transfer?
• Account Activity
• Why am I unable to log into EasyWeb Interac Online with my new TD Access Card?
• How do I have EasyWeb remember my Access Card number?
• When will TD Canada Trust process my bill payment?
• What is the difference between a Pending Transaction and a Posted Transaction?
• How do I log in to EasyWeb online banking?
• How do I find my transit number, institution number and account number?

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Please note that the answers to the questions are for information purposes only for the products discussed. Individual circumstances may vary. In case of discrepancy, the documentation prevails.

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