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What do I do if I see an unauthorized or incorrect ATM withdrawal?

We're sorry to hear that you're having an issue with an ATM withdrawal posted on your account.

Before you get in touch with us, try these tips:

  • A withdrawal you don't recognize? Check with anyone else who is authorized to use the account and make sure they didn't make the withdrawal.
  • An amount you don't recognize?  Usually, TD will be able to capture when amounts dispensed don't match amounts requested. You may wish to wait 24 hours and check your accounts again to see if an adjustment has been made to correct these amounts.

If you have reviewed the above information, and still wish to discuss or dispute the transaction, please call EasyLine telephone banking at 1-866-222-3456 or visit your local TD Canada Trust branch immediately and we will investigate on your behalf.

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