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Why can't I make changes to my address in EasyWeb during certain times of day?

You might not be able to make address changes during times for routine maintenance on our profile-related system. 

 

Those times are normally:

• Monday to Saturday 4:30 am to 6:00 am 
• Sunday 12:00 midnight to 5:00 am. 

 

Also, at certain times your EasyWeb address/email changes might not sync to your WebBroker/TD Direct Investing accounts profile so you will see an error message.

 

Those times are normally:

• All day Sunday
• Monday to Saturday - 12:00 midnight to 6:00 am & 9:00 pm to 12:00 midnight

If you receive the error message and want to apply your changes to your TD Direct Investing Account(s), you can call us at 1-800-465-5463 or contact your Advisor for TD Wealth Account(s)

You may also try:

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Please note that the answers to the questions are for information purposes only for the products discussed. Individual circumstances may vary. In case of discrepancy, the documentation prevails.

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