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Why can't I make changes to my address in EasyWeb during certain times of day?
You might not be able to make address changes during times for routine maintenance on our profile-related system.
Those times are normally:
- Monday to Saturday 4:30 am to 6:00 am
- Sunday 12:00 midnight to 5:00 am.
Also, at certain times your EasyWeb address/email changes might not sync to your WebBroker/TD Direct Investing accounts profile so you will see an error message.
Those times are normally:
- All day Sunday
- Monday to Saturday - 12:00 midnight to 6:00 am & 9:00 pm to 12:00 midnight
If you receive the error message and want to apply your changes to your TD Direct Investing Account(s), you can call us at 1-800-465-5463 or contact your Advisor for TD Wealth Account(s)
Please note that the answers to the questions are for information purposes only for the products discussed. Individual circumstances may vary. In case of discrepancy, the documentation prevails.