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How do I stop a purchase from being billed to my account?

To stop a purchase from being billed to your account, please call Visa Customer Service and a representative would be happy to assist you.

If you have temporarily misplaced your credit card and want to lock it to avoid fraudulent purchases, you can lock it instantly, and then unlock it once you find your card. To lock your card, simply login to the TD app, select your credit card, and select Manage. While your card is locked you can't make any new purchases or pay using your digital wallet. ATM transactions with a Canadian dollar TD Credit Card and pre-authorized payments will still go through, credit card payments will still be accepted, and you can make transfers.

If you think your credit card is permanently lost or stolen, report it to TD Credit Cards at 1-800-983-8472.

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