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What are TD Fraud Alerts?
TD Fraud Alerts is a free1 way for us to instantly2 notify you by text message to your mobile phone number, if we detect suspicious activity with your TD Access Card for your personal banking accounts, or on your personal or business TD Credit Card.
TD Fraud Alerts text messages will include information about the transaction and ask you to confirm it. You can respond to the text quickly and easily by replying with a “Y” for "Yes'" or “N” for "No". Based on your reply, we will unblock or block your card immediately. TD will not ask you to reply with any personal information via text or click on any links in your reply. As a personal TD Credit Card customer, you will also receive texts regarding suspicious activity for any Authorized User Cards on your Account.
We know how important account security is to you. Please ensure your Canadian mobile phone number is up-to-date in your TD Customer profile so that we are able to send you TD Fraud Alert text messages if we detect suspicious activity with your TD Access Card for your personal banking accounts, or on your personal or business TD Credit Card. TD Fraud Alert text messages will be sent to customers who have a Canadian mobile phone number and a Canadian mailing address in their TD customer profile.
To add/update your mobile number, you can do so in any of the following ways:
To find out more about TD Fraud Alerts, visit:
1. TD does not charge any fees for TD Fraud Alerts. However, standard wireless carrier message rates may apply
2. You are responsible for ensuring the mobile phone number we have on file is accurate and notifying us of any changes. We will send the TD Fraud Alert text message instantly upon detection of suspicious activity; however, receipt of the text message may be delayed or prevented due to a variety of factors such as technology failures, service outages, multiple third party involvement.TD Fraud Alert text messages will only be sent to customers who have a Canadian mobile phone number and a Canadian mailing address in their TD customer profile.
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Please note that the answers to the questions are for information purposes only for the products discussed. Individual circumstances may vary. In case of discrepancy, the documentation prevails.