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When I receive a TD Fraud Alert, what happens if I typed in an incorrect response by accident? ("Y" instead of "N", or vice versa?) Can I change my response via text message if I made a mistake?
You cannot change your response through text message. To provide us with a different reply, you must call the TD Loss Prevention Centre toll-free at 1-866-808-7090 for TD Access Cards and 1-888-347-3261 for TD Credit Cards.
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Please note that the answers to the questions are for information purposes only for the products discussed. Individual circumstances may vary. In case of discrepancy, the documentation prevails.