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Do I have to opt in/out of TD Fraud Alerts for both my Access Card and TD Credit Card?

If you have a Canadian mobile number on your TD profile, you will automatically be opted-in to receive TD Fraud Alerts on your TD Access Card and TD Credit Card/your Authorized User's Card.

To opt-out, simply reply "Stop" to the TD Fraud Alerts you receive. To opt-out of TD Fraud Alerts for your TD Credit Cards/your Authorized User's Card or your TD Access Cards, you must do so separately.

To opt-out or opt back-in to your TD Access Card or TD Credit Card, contact TD Loss Prevention at 1-866-808-7090 (for TD Access Cards) and/or 1-888-347-3261 (for TD Credit Cards).

Or if you have previously chosen not to receive TD Fraud Alerts text message, you can Reply START within the TD Fraud Alert text message thread. You will receive a text message confirmation that we have made the update.

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