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What happens if TD VoicePrint doesn't recognize me?

TD VoicePrint is very reliable.  We've optimized the system for accuracy, so the likelihood of that happening is minimal.  We've successfully launched this in the US and millions of customers have already been verified using TD VoicePrint.

But, if you ever have problems, we will continue to protect your information by asking verifying questions to access your account information.

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