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How do I find out the status of my Western Union Money Transfer?
You can check the status of your Western Union® Money Transfer℠ on westernunion.com any time. All you need is your name and the tracking number (MTCN) on your receipt.
The transfer "Status" will show one of the following:
Sent |
Your transfer is being processed. |
In progress |
Your transfer is being reviewed, which could take up to 4 hours. No action is needed. |
Available |
Your money is ready for pick up. |
Received |
Your recipient has picked up your transfer. |
Cancelled |
Your funds will be returned to your account, which could take up to 5 business days. |
If you don't see one of these statuses, please call us at 1-844-352-1148.
If you're unable to track the status of your Western Union® Money Transfer℠ with your tracking number (MTCN), please try again later. If the issue persists, please call us at 1-844-352-1148.
Please note that the answers to the questions are for information purposes only for the products discussed. Individual circumstances may vary. In case of discrepancy, the documentation prevails.