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How do I find out the status of my Western Union® Money Transfer℠?

You can check the status of your Western Union® Money Transfer℠ on westernunion.com any time. All you need is your name and the tracking number (MTCN) on your receipt.

The transfer "Status" will show one of the following: 

Sent

Your transfer is being processed.

In progress

Your transfer is being reviewed, which could take up to 4 hours. No action is needed.

Available

Your money is ready for pick up.

Received

Your recipient has picked up your transfer.

Cancelled

Your funds will be returned to your account, which could take up to 5 business days.

If you don't see one of these statuses, please call us at 1-844-352-1148.
If you're unable to track the status of your Western Union® Money Transfer℠ with your tracking number (MTCN), please try again later. If the issue persists, please call us at 1-844-352-1148.

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