How can we help you?
We matched that to:
How do I send a secure message?
- Access the Send Messages page by selecting: My Account > Accounts > then Communications from the left menu and then selecting Send Messages.
- Select the account the message is Related to (optional).
- Choose a Topic.
- Enter a Subject (optional).
- Type in your message.
- Click the 'Notify me when I receive a response' checkbox if you would like an email to notify you that we’ve responded.
Note: You can permanently update your email address on the Profile & Settings > My Profile page.
- Click the Send Message button to submit the message.
Note: You can also Cancel the message or Save to Drafts.
- Sent Messages are normally reviewed/processed within 24 hours
- If your request is of an urgent nature, please call EasyLine telephone banking at 1-866-222-3456
- Customer Service will be happy to reply to your questions or concerns, however, transaction processing limitations apply.
Responses will be posted under Communications > View Messages and you will be informed on new unread message in Accounts in My Inbox at the top.
Please note that the answers to the questions are for information purposes only for the products discussed. Individual circumstances may vary. In case of discrepancy, the documentation prevails.