How can we help you?
We matched that to:
What happens if I use the wrong email or mobile number for Interac e-Transfer?
If you accidentally use the wrong email address or mobile number to send money, you can cancel the Interac e-Transfer if it hasn't been deposited yet. A cancellation fee may apply.
Here's a few tips to help you before sending money:
- If your recipient has set up Autodeposit, make sure their mobile number, email address, and registered name we're displaying on-screen are all correct because the money will be automatically deposited into their account, and you won't be able to cancel the transfer.
- If your recipient has not set up Autodeposit, make sure you have a strong security question and answer that only the recipient would know. Never include the security answer in the message field.
Please note that the answers to the questions are for information purposes only for the products discussed. Individual circumstances may vary. In case of discrepancy, the documentation prevails.