How can we help you?
We matched that to:
What happens if I'm locked out of WebBroker?
Locked out of WebBroker?
You will be given several opportunities to enter your security credentials before being locked out of WebBroker:
If you're locked out because you entered the wrong password multiple times, you can use the "forgot password" option on the login screen to reset your password.
If you're locked out because entered an incorrect security code multiple times, please call the EBS Helpdesk at 1-800-667-6299 for assistance.
Please note that the answers to the questions are for information purposes only for the products discussed. Individual circumstances may vary. In case of discrepancy, the documentation prevails.